Stakeholder Communication
TNP's deep communication with stakeholders is the foundation of sustainable
operations. Through effective communication, we understand stakeholder concerns.
We continuously establish channels and respond to issues in company meetings.
We aim to gather stakeholder opinions through various channels and plan to create
a sustainability section on our website to enhance communication. In addition, Integrity and Ethics reporting e-mail has been set up, and reports can be submitted through the "Contact Us" form on the website.
In view of the fact that identification and communication with stakeholders are the basis for implementing corporate sustainability, TNP adopts AA1000 Stakeholder Engagement Standards of "dependence, responsibility, influence, diverse perspectives, and tension of concern". Five major rinciples forp identification, and refer to GRI standards and other industry peers to list the company's possible stakeholders.
In view of the fact that identification and communication with stakeholders are the basis for implementing corporate sustainability, TNP adopts AA1000 Stakeholder Engagement Standards of "dependence, responsibility, influence, diverse perspectives, and tension of concern". Five major rinciples forp identification, and refer to GRI standards and other industry peers to list the company's possible stakeholders.
including shareholders, banks,
government organizations, employees, customers, business partners, suppliers,
communities/ local groups, NGOs, social welfare organizations, academic and
industry-university cooperation units. External experts score the actual negative
impact, potential negative impact, actual positive impact, and potential positive
impact on stakeholders, ranking them to identify key stakeholders for 2023 whose
overall score exceeds 10 points after considering the results of 26 questionnaires
completed by senior management.
Based on questionnaire results and meeting discussions, TNP and external experts review and consider GRI guidelines. The Director decides the stakeholder categories, and the results are reported to the board of directors. The five identified stakeholder groups are customers, employees and other workers, shareholders/other investors, suppliers/ contractors, and the government.
Based on questionnaire results and meeting discussions, TNP and external experts review and consider GRI guidelines. The Director decides the stakeholder categories, and the results are reported to the board of directors. The five identified stakeholder groups are customers, employees and other workers, shareholders/other investors, suppliers/ contractors, and the government.
Stakeholder Communication Channels and Effectiveness
Customer
Employees
and
Other
Workers
Shareholders/Other
Investors
Suppliers/Contractors
Government