{"id":252,"date":"2024-07-15T01:29:02","date_gmt":"2024-07-14T17:29:02","guid":{"rendered":"https:\/\/esg.tnp.com.tw\/?page_id=252"},"modified":"2025-09-01T04:33:36","modified_gmt":"2025-08-31T20:33:36","slug":"supplier-management","status":"publish","type":"page","link":"https:\/\/esg.tnp.com.tw\/en\/supplier-management\/","title":{"rendered":"Supply Chain Management"},"content":{"rendered":"
\n
\n

Evaluation Mechanism<\/h2>\n\n\n\n
While enhancing customer service quality, TNP prioritizes protecting customer\nprivacy rights and intellectual property. TNP signs confidentiality agreements with\ncustomers to safeguard their confidential information and ensures that employees\nadhere to confidentiality protocols during business interactions. The company\nconducts comprehensive assessments of the positive and negative economic and\nhuman rights impacts of customer privacy. TNP has established an Information\nSecurity Committee and achieved ISO 27001 Information Security Management\nSystem and BS 10012 Personal Information Protection Management System\ncertifications. TNP adheres to confidentiality agreements and personal data\nprotection laws for customer privacy.

The company has set up an evaluation mechanism based on the ISO 27001 Information Security Management System and established short, medium, and long-term goals. In 2024, there were no complaints about customer privacy violations or data loss.<\/div>\n\n\n\n
\n

Reason for the\nIssue's\nImportance<\/h2>\n\n\n\n
Protecting customer privacy and ensuring the proper storage\nof customer data has become one of the most critical issues in\nglobal business operations. Violations can significantly damage\na company's image and may also result in both criminal and civil\nliabilities.<\/div>\n<\/div>\n\n\n\n
\n

Impact and\nInfluence<\/h2>\n\n\n\n
    \n
  • Economic Actual Positive Impact:\n
      \n
    1. Properly handling customer privacy and establishing robust privacy protection\nmechanisms can enhance customer trust in the business, promoting long-term\ncustomer loyalty.<\/li>\n\n\n\n
    2. Complying with privacy regulations and standards may reduce legal risks,\nmaintain the company's reputation, and help stabilize operations.<\/li>\n<\/ol>\n<\/li>\n\n\n\n
    3. Economic Potential Negative Impact:\n
        \n
      1. Non-compliant privacy handling and leaks will result in legal fines, increasing\nthe company's economic costs.<\/li>\n\n\n\n
      2. Privacy violations may cause customer concerns, leading to customer loss and\naffecting company revenue.<\/li>\n<\/ol>\n<\/li>\n\n\n\n
      3. Potential Negative Impacts on Corporate Image:\n
          \n
        1. Privacy breaches may lead to data misuse, affecting environmental\nsustainability.<\/li>\n\n\n\n
        2. Privacy incidents may cause social distrust in the company, leading to\nlong-term damage to the company's image.<\/li>\n<\/ol>\n<\/li>\n\n\n\n
        3. Potential Positive Impacts on Corporate Image:\n
            \n
          1. Effective privacy protection measures help reduce the risk of information security\nbreaches and mitigate the negative impact of data leaks on the business environment.<\/li>\n\n\n\n
          2. Adhering to privacy protection principles allows the company to adapt better to\nsustainable development operations.<\/li>\n<\/ol>\n<\/li>\n\n\n\n
          3. Actual Positive Human Rights Impacts:\n
              \n
            1. Actively protecting customer privacy is a manifestation of respecting individual\nprivacy rights, which helps uphold human rights.<\/li>\n\n\n\n
            2. Providing transparency in privacy information helps customers understand the\ncompany's data handling practices, contributing to the protection of human rights.<\/li>\n<\/ol>\n<\/li>\n\n\n\n
            3. Potential Negative Human Rights Impacts:\n
                \n
              1. Improper data collection and use may exacerbate information asymmetry in\nsociety, harming individuals' information autonomy.<\/li>\n\n\n\n
              2. Data misuse may lead to discrimination against specific groups, affecting the\nprinciple of human rights equality.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n
                \n

                Policy\/Strategy<\/h2>\n\n\n\n
                  \n
                • Regular information security and confidentiality advocacy. Customer-related\ninformation, including physical, data, or electronic, must not be disclosed in any\nform or manner.<\/li>\n\n\n\n
                • Upload sensitive data to NAS with appropriate permission control and maintain a\ncomplete backup system to ensure data integrity.<\/li>\n\n\n\n
                • Regular audits to establish strict confidentiality measures, preventing improper\nuse of customer privacy and protecting customer and company interests.<\/li>\n<\/ul>\n<\/div>\n\n\n\n
                  \n

                  Goals and Targets<\/h2>\n\n\n\n
                    \n
                  • Short-term Goals:
                    Enhance employee training on \"Privacy Protection\" and \"Information Security,\"\nconducting at least one session per year.
                    Each unit must complete an information security selfassessment quarterly.<\/li>\n\n\n\n
                  • Mid-term Goals:Continuously update firewalls, antivirus software, document encryption software,\nand computers. Implement hardware and software controls for sensitive email\nreview and sensitive document notification from printers.<\/li>\n\n\n\n
                  • Long-term Goals:Develop \"Information Security Policy\" and \"Information Security Management\nMeasures.\" Strictly record and control through internal systems to protect\ncustomer information and documents. Approve and manage internal personnel\noperation permissions according to relevant system regulations.<\/li>\n<\/ul>\n<\/div>\n\n\n\n
                    \n

                    Management\nEvaluation\nMechanism<\/h2>\n\n\n\n
                    The company conducts PDCA (Plan-Do-Check-Act) effectiveness\nevaluation mechanism according to ISO\/IEC 27001.<\/div>\n<\/div>\n\n\n\n
                    \n

                    Performance and\nAdjustments<\/h2>\n\n\n\n
                    In 2024, there were no complaints regarding customer privacy violations or data\nloss.
                    In 2024, \u201cPrivacy Protection\u201d and \u201cInformation Security\u201d education and training\nwere conducted through the circulation of paper materials and spot checks.\"<\/div>\n<\/div>\n\n\n\n
                    \n

                    Preventive or\nRemedial Measures<\/h2>\n\n\n\n
                    All computer equipment is installed with enterprise antivirus\nsoftware, which is uniformly and regularly updated to prevent the\nspread of computer viruses. A firewall is in place to prevent hacker\nintrusions. Document data is encrypted using encryption software\nand stored in NAS with regular backups to ensure data storage\nsecurity. An access control system is installed in the information\nroom. All mainframe or ERP system queries and operations must be\nlogged in with an account and password to prevent business data\nleakage.<\/div>\n\n\n\n
                    <\/path><\/stop><\/stop><\/lineargradient><\/defs><\/svg><\/div>\n<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n
                    \n
                    \n

                    Sustainable Procurement<\/h2>\n\n\n\n

                    TNP began planning in 2021 to increase its local procurement ratio to reduce transportation carbon emissions. In 2022, the proportion of our total domestic suppliers was 94%, and in 2023, it was 93%. Considering the warranty and contract periods for labor services and engineering procurement, we initially planned to increase the proportion of local procurement for raw materials from 33.7% in 2022 to 57.8% in 2023. In 2024, we further increased the number of domestic partners for labor services and engineering services. In 2024, the local procurement amount for labor, finance, and engineering accounted for 89.63% of the total procurement amount. Moving forward, TNP will continue to promote supplier policies and select more excellent domestic partners.
                    <\/p>\n\n\n\n

                    \n
                    \n
                    TNP Company Procurement Proportions Over the Past Three Years<\/strong><\/td><\/tr>
                    Contract\nType<\/strong><\/td>Procure\nment\nArea<\/strong><\/td>2022<\/strong><\/td>2023<\/strong><\/td>2024<\/strong><\/td><\/tr>
                    Number\nof\nSuppliers<\/strong><\/td>Proportion\nof Total\nProcurement\nAmount (%)<\/strong><\/td>Number\nof\nSuppliers<\/strong><\/td>Proportion\nof Total\nProcurement\nAmount (%)<\/strong><\/td>Number\nof\nSuppliers<\/strong><\/td>Proportion\nof Total\nProcurement\nAmount (%)<\/strong><\/td><\/tr>
                    Labor<\/strong>(Contractin\ng\nand\nServices)<\/strong><\/td>Domestic<\/strong><\/td>267<\/td>48.19<\/td>241<\/td>32.43<\/td>259<\/td>51.31<\/td><\/tr>
                    Foreign<\/strong><\/td>7<\/td>0.87<\/td>7<\/td>0.43<\/td>7<\/td>1<\/td><\/tr>
                    Materials<\/strong>(Raw\nMaterials)<\/strong><\/td>Domestic<\/strong><\/td>109<\/td>33.68<\/td>101<\/td>57.75<\/td>92<\/td>33.27<\/td><\/tr>
                    Foreign<\/strong><\/td>16<\/td>6.33<\/td>16<\/td>4.94<\/td>19<\/td>9.37<\/td><\/tr>
                    Engineering<\/strong>(Constructi\non and\nEquipment)<\/strong><\/td>Domestic<\/strong><\/td>11<\/td>10.84<\/td>9<\/td>1.96<\/td>17<\/td>5.05<\/td><\/tr>
                    Foreign<\/strong><\/td>1<\/td>0.09<\/td>4<\/td>2.49<\/td>0<\/td>0<\/td><\/tr>
                    Total<\/strong><\/td>411<\/td>100<\/td>378<\/td>100<\/td>394<\/td>100<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n
                    Notes: Domestic refers to Taiwan; Foreign refers to regions outside Taiwan.<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n
                    \n
                    \n

                    Supplier Environmental and Social\nEvaluation<\/h2>\n\n\n\n
                    TNP encourages suppliers to sign an \u201cEnvironmental\/Occupational Safety Questionnaire,\u201d a \u201cGuarantee of Non-Use of Restricted Substances,\u201d and a \u201cConflict Minerals Statement.\"

                    Furthermore, the Company has developed a \u201cSupplier Scorecard.\u201d Each year, procurement personnel from the Materials Department conduct evaluations of \u201craw material suppliers with transactions in the current year\u201d and \u201craw material suppliers rated D in the previous period.\u201d Evaluation items include material quality, on-time delivery rate, price advantage, development capability, and service cooperation. Suppliers are rated A, B, C, or D based on their total score.

                    During this reporting period, there were 111 raw material suppliers, all of whom underwent the review process, achieving a 100% review rate. If a supplier is rated D, they must submit a written improvement plan within a specified period. Suppliers who fail to meet standards after a three-month improvement period will have their qualified supplier status revoked. In 2024, all suppliers passed the evaluation with no disqualifications.<\/div>\n<\/div>\n <\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_row-id-gsbp-3aaa0e3{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap;padding-top:120px;padding-bottom:120px}#gspb_row-id-gsbp-3aaa0e3>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}div[id^=gspb_col-id]{box-sizing:border-box;position:relative}body.gspb-bodyfront #gspb_row-id-gsbp-3aaa0e3>.gspb_row__content{width:var(--theme-container-width, 1290px);max-width:var(--theme-normal-container-max-width, 1290px)}@media (max-width:575.98px){#gspb_row-id-gsbp-3aaa0e3{padding-top:60px;padding-bottom:60px}}#gspb_col-id-gsbp-e91fe21.gspb_row__col--12{width:100%}@media 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